We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However, we do not guarantee that the descriptions are error-free. If a product offered by us is not as described, your sole remedy is to return it in an unused condition.
We accept the following methods of payment: bank transfer and cash on delivery, JazzCash, Easypaisa, Nayapay, Sadapay etc. All transactions are processed through secure and trusted payment gateways.
We ship to all major cities and towns in Pakistan. Shipping times may vary depending on your location, but we will do our best to get your order to you as soon as possible.
Returns & Refunds
We carefully test products before sending and ship accurate orders however if you have received the wrong product you may return the item(s) within 5 days of receiving them for a refund or exchange. All returns are subject to approval. View our complete Return policy.
For products sold on TheShop.pk that come with a manufacturer’s warranty, If an item is found to be defective within the warranty period, you should contact the manufacturer for replacement or refund as per the manufacturer’s policy.
Limitation of Liability
We will not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the use of the website or the purchase of goods from it.
You agree to indemnify us, and our directors, officers, employees and agents, from and against any claims, actions or suits or proceedings, as well as any losses, liabilities, damages, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising out of or in any way connected with your use of our website, your violation of these terms and conditions or your violation of any third-party rights.
Changes to terms and conditions
We reserve the right to make changes to these terms and conditions at any time. Your continued use of the website following any changes indicates your acceptance of the new terms.